Microsoft Teams Calling: A new way to communicate in business

Remote work is becoming more popular among businesses as a viable option for employees in the fast-changing work environment. As the demand for seamless communication across dispersed teams grows, Microsoft Teams Calling has emerged as a powerful solution.

The platform revolutionises the modern workplace by providing reliable and secure communication channels. This article will explore the benefits of Microsoft Teams Calling for businesses and explore the Microsoft Teams Plan available. We will also delve into the significance of reliable and secure communication in the digital era.


Benefits of Microsoft Teams Calling

Centralised Digital Space

Microsoft Teams Calling is a cloud-based phone system hosted in the cloud and accessible from anywhere. This gives businesses a centralised digital space to make and receive calls and collaborate on projects.

Secure Communication

Teams have special ways to keep your calls safe from bad people trying to listen in or take over. They use different security tools like secret codes, double checks for logging in, and stopping unwanted calls.

Reliable Platform

Microsoft Teams Calling is an exceptional solution for businesses seeking reliable, uninterrupted phone communication. These plans provide businesses with a cloud-based solution that eliminates reliance on a single data network or office connection. In the event of a line outage, calls seamlessly redirect to alternative connections, ensuring uninterrupted communication. Say goodbye to missed or dropped calls caused by weak data connections.

Improved Productivity and Collaboration

Teams calling can help businesses improve productivity and collaboration by making it easier for employees to stay connected, regardless of location. It also offers features such as call recording and transcription, which can help businesses improve customer service.

No Geographical Constraints

Microsoft Teams Calling allows businesses to make and receive calls with anyone worldwide, regardless of location. This means that businesses can expand their reach and connect with customers and partners all over the globe.


Microsoft Teams is a scalable solution that can grow with your business. As your business grows, you can easily add more users or features without replacing your phone system.


Microsoft Teams Calling is a subscription-based service that only pays for your needed features. It can also help you save money on traditional phone systems by eliminating the need for hardware and maintenance costs.

In addition to these benefits, Microsoft Teams Calling is constantly being updated with new features and capabilities. This means businesses can be confident that they always use the latest and greatest technology to communicate with their employees and customers.

Here are some specific examples of how businesses are using Microsoft Teams Calling to improve their communication:

  • A large telecommunications company uses Microsoft Teams Calling to provide customer service to its customers. The company's employees can use Teams Calling to make and receive calls from anywhere, allowing them to support customers no matter where they are located.
  • A small law firm uses Microsoft Teams Calling to collaborate with its clients. The firm's lawyers can use Teams Calling to make and receive calls with their clients, as well as to share documents and collaborate on projects.
  • A global manufacturing company uses Microsoft Teams Calling to connect its employees worldwide. The company's employees can use Teams Calling to make and receive calls with each other, regardless of their location.

These are just a few examples of how businesses use Microsoft Teams Calling to improve communication with their employees and customers. Different microsoft teams calling plans are available as per the requirement of business, offer various benefits and are highly recommended for those seeking a secure means of communication.

Microsoft Calling Plans

Here is a table that summarises the different Microsoft Teams Calling Plans and their features:

Calling Plan Features
Domestic Calling Plan Unlimited calling within Australia.
International Calling Plan Unlimited calling to selected countries.
Pay-As-You-Go Calling Plan Pay per minute for calls to any country.

To decide which Calling Plan is right for your organisation, you should consider the following factors:

  • The number of calls that your users make each month.
  • The countries that your users need to call.
  • Your budget.

Once you have considered these factors, you can compare the different Calling Plans and choose the one that is the best fit for your organisation.


Experience reliable and secure communication with Microsoft Teams. Benefit from a centralised digital space, improved productivity, global connectivity, scalability, and cost-efficiency. Embrace seamless collaboration and enhance your remote work environment. Take advantage of the advanced features and capabilities of Microsoft Teams Calling. Upgrade your communication system today and unlock the full potential of remote work. Contact our expert now to get started.