The Benefits of Migrating to Sip Voice Services
Voice-over-IP telephones (VoIP) are rapidly becoming the most common way organisations manage voice communications. By adopting VoIP and SIP trunking, organisations have more communication options than they would with legacy PRI and Centrex services through major telecommunications providers.
Furthermore, organisations looking to cut costs on their phone bill may find cloud-based SIP voice services as an alternative. But before investing, most would want to know whether it is worth it for your business.
If you are among them, you are at the right place. We will learn about SIP trunk and how your business can benefit from embracing this communication technology.
What is SIP Trunking
With the increased expansion of organisations, the need for better communication also increases. And with increased demand comes the role of SIP Trunking.
It uses Internet Protocol (IP) to enable organisations to place telephone calls through the Public Switched Telephone Network (PSTN). SIP trunking technology requires an Internet connection, a VoIP vendor, an IP-enabled PBX, and a border element or gateway to support IP-based voice communications. Using SIP, the voice becomes an application on the IP Network like email or the web is an application.
Benefits of SIP Trunking
Global Reach: SIP (Session Initiation Protocol) enables your organisation to expand quickly across multiple local and international locations. By integrating voice and data into a single network, SIP allows you to consolidate various geographic offices and support remote workers effectively. Its scalability offers remarkable flexibility, allowing your organisation to grow seamlessly as you open new locations or establish permanent remote teams.
Unified Communications: SIP is a gateway to Unified Communications as a Service (UCaaS), providing access to a comprehensive suite of communication tools. When choosing a SIP provider with features like video conferencing, fibre-optic Internet, and more, your business can benefit from a fully IP-based communication system. This includes mobility, instant messaging, collaboration apps, and other cloud-based productivity tools to enhance business efficiency and flexibility.
Cost Savings: Traditional phone lines often result in paying for unused lines and can lead to high charges for long-distance or international calls. In addition, the cost of maintaining equipment adds to the overall expense. SIP trunking simplifies pricing, usually charging per user or per minute (depending on the plan), offering predictable, recurring costs. You also have the option to choose between metered and unmetered SIP trunk plans, which allows for better cost management and flexibility.
Transparency: SIP trunking provides greater transparency compared to traditional telecom systems. With pay-as-you-go pricing, you know exactly what you're paying for, and you can often select pricing models tailored to your needs, avoiding the inflexible contracts of legacy providers. SIP trunking services, being cloud-based, also make it easier to track usage.
Redundancy: One of the significant benefits of SIP trunking is the ability to easily redirect traffic from one trunk to another during an outage. This flexibility ensures minimal disruption, as calls can be quickly rerouted to another SIP trunk, boosting business continuity and reducing the impact on customer experience.
Bottom Line
Effective communication is crucial for maintaining smooth operations within an organisation, whether locally or across a global client base. To stay ahead, it’s important to embrace recent innovations. Just like SIP trunking is an ideal choice for many organisations looking to leverage internet-based phone systems, establish relationships with hosted VoIP vendors, and move their business communications to the cloud.
For more information about SIP, PABX phone systems, unified communications, and more, contact our team today. Discover how our partner program can transform your business.